The Quality Assurance Builder Standards provide new home buyers and remodeling homeowners a way to measure the quality of the project against an industry approved set of standards.
Builders and homeowners can use these performance guidelines to:
All too often it is the undefined expectations that create the majority of the problems encountered in the building and remodeling processes.
If disputes arise, that cannot be settled between the two parties using the standards, the program includes a mediation/binding arbitration mechanism to provide another vehicle to dispute resolution outside the costly and time-consuming court process.
These standards are intended to be used as a tool by both the builder and the homeowner to:
The actual standards and the language used, along with the individual sections of the manual, were chosen to allow all parties a clear understanding of the potential issues and the standards that should be expected.
It should be clearly noted that the standards do not constitute a warranty nor are they intended as a substitute for a warranty, including manufacturer’s warranties.
The homeowner and the builder should agree that the standards are to be included as a part of the construction and/or sales contract for the project.